This book How Full Is Your Bucket?
Learning how to fill another person's bucket requires you to get to know them. He relays a story about a salesman getting a plaque for being a high performer. He was not happy. The award did nothing for him. He had plenty of plaques. Next year the boss figured out that his two daughters meant a lot to the salesman. The next year the salesman received an award and they provided professionally photographed pictures of his daughters on a framed picture. The salesman responded with tears in his eyes. His bucket has been filled.
How Full is Your Bucket Webinar- 41 min.
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